PROCEDURE FOR MAKING A COMPLAINT
AGAINST THE ENFIELD POLICE DEPARTMENT

Citizens wishing to register a complaint against the Enfield Police Department or any of its employees may do so at any time. Complaints may be registered in the following ways:

1. Walk in complaints:
   Advise the officer at the front desk that you wish to file a complaint against the department or one of its employees. All walk in complaints will be accepted by the Headquarters Commander or in his/her absence, another supervisor.
    
2. Telephone complaints:
   All telephone complaints will be accepted by the Headquarters Commander or in his /her absence by another supervisor. You may call 860-763-6400 at any time to register a complaint.
    
3. Mail – in complaints:
   All mail – in complaints should be addressed to:
   Office of the Chief of Police
   Enfield Police Department
   293 Elm St.,
   Enfield, CT 06082
   
   Please include a convenient time and phone number where you can be contacted.

If there are any questions as to how to file a complaint against the department, please feel free to contact any department personnel for assistance.

Carl J. Sferrazza
Chief of Police

Last Modified: 12/8/2009 1:22:37 PM