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The original item was published from 12/28/2018 11:08:28 AM to 3/5/2021 12:00:00 AM.

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Information Technology

Posted on: March 4, 2019

[ARCHIVED] Upgrade of the Call Directory Reporting System

Our Call Directory Reporting system is used to capture and report on telecom usage, incoming and outgoing calls, support collection and processing of calls. It provides us with many customized reports and on-demand traffic analysis tools to allow administration to make informed business decisions. The software currently running is an older version and upgrades are part of our maintenance agreement. No data will be lost during the upgrade.

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