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Assessment and Revenue Collection

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1. What should I do if I got rid of a vehicle?

Do not ignore your bill. Please provide the Assessor with the proper documentation for an adjustment to your motor vehicle assessment.

2. How do I view the Assessor Database?

Please refer to Vision Government Solutions Website/. 

3. How do I view and pay my taxes?

Please visit our Tax Payment Portal to view and pay your taxes.

4. Tax Deferral Program

Resolution Adopting Tax Deferral Program

Tax Deferral Procedure

Application for Tax Deferral Program

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Building Inspection

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1. How much will I pay for a building permit application?

Permit Fee Table.. please be aware there is an additional processing fee for using credit, debit or Pay Pal. If paying by cash or check there is no processing fee. 

2. How long does it take to get my building permit?

We have thirty days to review your application. Many applications don't take that long, but 30 days is the maximum time for a review, approval or denial. 

3. How far from the property lines do I need to be?

This depends on the type of project your doing and your zoning district. Please contact Zoning at 860-253-6355 for more information. 

4. How do I schedule an inspection?

Call the office number 860-253-6370 between the hours of 9 a.m. to 5 p.m. Monday - Friday (except holidays). Please have your permit number or numbers and contact info when you call. 

5. Can you recommend a contractor or design professional?

Sorry we are not able to recommend contractors or design professionals. 

6. How do I verify my contractor's license or registration?

You can check it on the State of Connecticut E-License site https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

7. How many sets of plans do I need when I submit my building permit application?

That depends. Plans for 1 and 2 family homes will need 2 sets, a 3rd set will be required if Health Department approval is required. For anything beyond a 1 or 2 family house at you will need 3 sets, a 4th set will required if Health Department approval is required. 

8. How do I find my property lines?

The street file for your property may have a survey. Please come to the Building Inspection Department at Town Hall, Monday - Friday (excluding holidays) between the hours of 9 a.m. to 5 p.m. to see if there’s a survey in your file. 

9. Do I need a permit for a fence?

Residential Fences

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EHSB Committee

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1. What will happen with Fermi High School once it is closed?

The decision around the use of Fermi High School after the schools are consolidated is out of scope for the Enfield High School Building Committee. This is a decision that will be made by the Board of Education and Town Council.

2. How will students be kept safe during construction?

Student safety will be treated as the highest priority. Construction activities should never create any hazard for the surrounding community members. The separation of construction operations from campus activities is paramount for everyone's safety. Protection will be in place to isolate students and the general public from all construction areas.

Enfield High School administration will provide regular communications to students regarding expectations during construction, changes in transportation routes, areas of access, impact of staging, and other pertinent information. Parents will receive similar communications via the website and at Parent Advisory Council meetings.

Criminal Offender Record Information (CORI) checks and drug screening will be mandatory for all workers by the school administration prior to their access to the site with the results issued to the school superintendent. All workers will have a project-issued security badge or a hard hat sticker authorizing access to the site.

Additionally, all trade contractors will be required to participate in a safety orientation when they report to work. It will include a review of procedures for working near the existing school operations, appropriate attire and behavior, parking restrictions, and break areas.

3. My student is interested in going into a trade after graduation. Will there be any opportunity for students to follow the construction process while it is in progress?

There will be several opportunities for students to become involved in the construction process. The Building Committee is working with the school system to implement a Workforce Development program and the ACE (Architecture, Construction, Engineering) program.

Glibane will conduct scheduled site tours at critical project milestone dates and events or as requested by the school system. They will conduct exterior building and interior construction progress tours. During the tours Gilbane on site staff will provide a description of the building materials that are being used on the project as well as describing the means and methods including safety procedures that are being implemented by the various trades involved on the project.

4. What will be the impact to parking?

There will be 666 parking spots on the site. This is more parking than is currently available at both existing high schools combined.

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Emergency Medical Services

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1. How do I pay my ambulance bill?

You can pay your ambulance bill by contacting Comstar Billing

2. How do I get a copy of my ambulance bill?

Please contact Comstar billing to get a copy of your ambulance bill.  You can reach them by phone at 978-356-3344 or online

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Engineering

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1. What kind of access can I expect during construction?

Keep in mind this area is a construction zone. For low traffic volume residential roads, you can access your driveway most of the time during construction. You may be delayed or have to take alternate routes due to construction and equipment.

2. Will there be parking restrictions?

Parking will be allowed in your driveway as long as construction is not taking place in front of your residence. You may be requested to park outside of the construction area while paving or grading occurs. If you must park on the street, please remain available to move the vehicle if construction progresses to the area.

3. Will my driveway be repaired?

Because these roadways will be excavated and new base material installed, all the driveway aprons will need to be cut and a portion of front yards within the Town’s Right of Way will have to be disturbed in order to accommodate installation of the new road base. The Town will make every effort to minimize the portion of driveways and front yards disturbed.

4. Where should I park?

If your driveway is being repaired, it will typically be the end of the day before you will be allowed to drive on it. There will be times the driveway will be gravel until the asphalt is constructed. During that day, you will be allowed to park on the street in front of your house. However, it is preferred if you could park on a side street not impacted by construction to avoid trying to find the owner if vehicles have to be moved.

5. What happens if I witness something dangerous in the construction zone?

Please inform the project inspector or the Town offices as soon as possible. Appropriate staff will attempt to remedy the situation. If it is an emergency, contact 911.

6. Will my utilities (water, sewer, phone, cable, etc.) be affected?

In most cases, none of the other utilities will be impacted during the construction.

7. How long does it take?

Depending on the project complexity and weather, it usually takes about 6-8 weeks to complete the work. There may be times during this period when you will be inconvenienced by construction equipment, dust, and delays.

8. What are the typical hours of construction?

Construction hours are from 7:00 AM to 3:30 PM, Monday through Friday. Some exceptions to this may happen due to weather conditions or approaching deadlines. Those will be the exception.

9. Can the contractor replace my driveway?

The Town does not get involved with coordinating construction on private property. If requested, you will be provided the contractors phone number to arrange those requests privately.

10. What will happen to mail delivery?

Typically mail and paper delivery is not impacted for this type of construction. What will happen with existing mailbox pavement tapers?

11. What if I need special access to my property?

Simply call the inspector or the Engineering Office and arrangements will be made to talk to you about your needs. If something comes up without notice, the contractors have been informed to help as much as possible, but to avoid harm to person or property.

12. How will this affect emergency services?

There will be no impact to emergency services. They are informed daily and instantly if changes in traffic occur. Construction equipment will move out of the way if emergency services are present.

13. Trash, recycling and bus pickup?

Again, we provide uninterrupted service. If needed, the contractors will move the machinery out of the way.

14. Dust?

Expect a fair amount of dust during construction. Contractors are required to water the area, but there may be times that it gets dry and dusty.

15. What should I do with the sprinkler system?

Please note that neither the Town of Enfield nor the contractor will be responsible for damage to sprinkler systems or other landscape amenities, either above or below ground, located within the Town’s Right of Way. The Town’s Right of Way typically extends 12’ from the edge of pavement into front yards. It is the individual landowner’s responsibility to remove sprinkler systems or landscape amenities in front of the landowner’s property before the contractor commences work. Sprinkler systems and landscape amenities that are left in the Right of Way will be removed by the contractor, as needed, in order to complete the project.

16. What are the marks and stakes I see?

Before any excavation starts, you will see paint marks in the road and survey stakes in front yards. These are used as reference points for the Contractor’s work. The stakes are intentionally set back from the work area and outside the actual limits of excavation so that they aren’t displaced during the excavation process. You should not assume that the stakes indicate the new edge of road.

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Finance

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1. Where is the Finance Department?

1st floor of the Town Hall 820 Enfield Street , Enfield , CT 06082

2. Where do you find a Pool Fill Adjustment form?

Please fill out our Pool Fill Adjustment Form

3. Where do you find the Sewer Leak Adjustment Form?

Please fill out our Leak Adjustment Form

4. Where do you find the Sewer Deduct Meter Read Form?

Please fill out the Deduct Meter Read Form

5. Where do you find the Sewer Deduct Meter Registration Form?

Please fill out the Deduct Meter Registration Form

6. What departments does Finance cover?

Payroll for TOE employees , Treasury, General Services, and Tax/ Assessor 

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Fire Department, Enfield Fire District No.1

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1. What number do I call to reach the Fire Marshal

The office number for the Enfield Fire District No.1 Fire Marshal is (860)745-1878.

The Fire Marshal's office is available Monday through Friday, from 8.00 AM to 4.00 PM

Keep in mind, each Fire District has a separate Fire Marshal

If your question is in regards to one of the other Fire Districts, the contact numbers for those Fire Marshals are;

Hazardville Fire District:   (860) 749-8344

Thompsonville Fire Distict:   (860) 745-3365

North Thompsonville Fire District    (860) 745-2946

Shaker Pines Fire District   (860) 749-8552

2. What is the minimum age to be a Volunteer firefighter?

You need to be at least 18 years old to be a Regular Member. 

To be a Cadet Member you need to be at least 14 years old. 

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Fleet Maintenance

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1. What does the Fleet Maintenance department do?

Fleet Maintenance maintains all Town vehicles and equipment, including Police, Ambulance, Refuse & Resource Management, Highway and Buildings & Grounds departments.

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Human Resources

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1. How do I apply for a job?

Fill out an online application for the open position by following the instructions found here. 

We only accept applications for open positions. Current openings can be found in Job Openings on our website.

2. Do I have to fill out a separate application for every job I want to apply for?

Yes, we require a separate application for each individual job posting.

3. Will my application be kept on file?

No, once a job posting has closed, the applications are not retained.

4. How do I get notified when a job is posted?

Sign up for "Notify Me" and get and electronic notification when a new position is posted.

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Magic Carpet Bus Service

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1. When does the Magic Carpet bus run?

The Magic Carpet runs:

• Monday through Friday from 7 a.m. to 10 p.m.
• Saturdays from 7 a.m. to 2 p.m.
• The bus is not in service on Sunday.

On weekdays:

• The Blue route operates from 7 a.m. until 10 p.m.
• The Yellow route operates from 7 a.m. to 8 p.m.

On Saturday:

• The Blue route runs continuously from 7 a.m. to 2 p.m.
• The Yellow route does not operate.

2. Where can I purchase bus passes, tickets, and tokens?

Bus passes may be purchased at Enfield Transit at 299 Elm Street.

3. How early should I arrive at the bus stop to make sure I catch the bus?

We recommend being at the bus stop at least 3 minutes before the bus arrives. The bus should never arrive early, but may arrive up to 5 minutes later depending on current traffic conditions. If you believe that the bus has left early or has not arrived at the stop yet, please call Enfield Transit at 860-272-3545.

4. I have a disability that prevents me from reaching a nearby bus stop and/or getting on the bus, are there other transportation options for me?

All of our buses are handicapped accessible, including a lift and wheelchair passenger area. However, if you have a disability that prevents you from accessing the bus stop and/or getting on the bus, you may qualify for ADA Paratransit service. ADA paratranstit service provides door-to-door transportation within 3/4 miles of either side of the Magic Carpet route. Download an online application. Following the return of the application, all prospective passengers will be scheduled for an interview. Transportation to the interview will be provided. For more information, call 860-253-6401.

Dial-A-Ride, an on-demand bus service for the elderly and disabled, may also be an option for you. For more information on both of these services, please call 860-272-3545 or check out the Dial-A-Ride webpage.

5. Will transfers be honored for CT Transit buses?

A CT Transit transfer is equal to the local fare, regardless of whether it is on an express or local bus. Thus, a transfer from a CT Transit express bus to the Magic Carpet in Enfield would have the value of $1.30. Likewise, CT Transit’s acceptance of a transfer from the Magic Carpet service would be valued at $1.30, so the passenger would need to pay a $1.75 in addition to cover the express fare.

6. How does an Elderly or Disabled passenger obtain a reduced fare?

In order to obtain the reduced fare, passengers must present a Government Issued Medicare card, or a State issued photo identification card available by from the CT Transit website.

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Neighborhood Services

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1. When does Renter's Rebate Start?

Renter's Rebate starts on April 1st.

2. What do I need to bring to apply for Renter's Rebate?

We need to see all income for the previous year (a tax return if filed) as well as all rent and utilities paid for the previous year. If you are under 65 proof of disability may be required.

3. When can I apply for Energy Assistance?

The Community Renewal Team (CRT) starts making appointments for Energy Assistance at the End of August. The program runs from November 15th to May 1st, please call 860-560-2694 to schedule an appointment.

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Police Department

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1. When are fingerprinting services offered?

We fingerprint town residents for free every Wednesday from 6PM-8PM and every Saturday from 9AM-11AM. Non-residents may pay $50 for services.

2. How may citizens obtain complaint forms?

Citizen civilian complaint forms are available online and can either be mailed or brought to the police department at 293 Elm St.

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Registrar of Voters

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1. How do I register to vote?

Please fill out the Connecticut Voter Registration Form

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Sewer Billing

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1. Why have I received a sewer fee bill?

The sewer fee was previously part of the mill rate and included in every property owner’s taxes. As of January 1, 2014, it will no longer be included in the mill rate. The sewer fee will be based on water usage per household and will be a separate quarterly bill.

2. Why am I receiving a sewer fee bill now?

Based on the January 1 start date of billing, some residents will start to receive their quarterly bill in March of 2014.

3. What if I did not receive a bill?

You will receive a bill. Billing is based on your water meter reading. The town is split into 3 groups that receive their water bills in 3 separate cycles. Some residents will receive their first bill in March. Some residents receive their first bill in February, and the rest of our residents receive their first water bill in May.

4. Why was the amount of my bill so low?

The sewer fee started on January 1. The sewer fee can only be applied from January 1 to the end date of your meter read. This is what your first sewer fee bill reflects. The March bills reflect a usage from January 1 to the middle of January.

5. My bill is prorated. What does that mean?

Pro rated means that the billing period is short, and not a true full billing period. If your meter is read on January 8, you will be billed from January 1 to January 8. If your next meter reading in on April 9, (because your meter is read every 3 months), you will be billed from February to April. This is a full 3 month billing cycle. This is not a prorated bill.

6. How many bills can I expect to receive in a year?

Billing is quarterly, which means that you will receive a bill every 3 months, or 4 times in a year.

7. When will I receive my next bill?

Your bill will arrive every 3 months. If you received a bill in March, your next one will arrive in June.

8. What are the billing cycles?

The first 2 cycles will be prorated because they coincide with the water company reading your water meter. The sewer fee is on the same cycle as your water bill. If you do not know when your water bill is delivered, please call your water company.

9. How was my sewer fee calculated?

Your fee was calculated based on the amount of water you used from January 1st until the day that your meter was read.

10. I am on a well. How will I be billed?

You will be billed quarterly. You have a flat minimum rate every quarter based on the average consumption rate of 16,000 gallons per quarter.

11. I have a septic tank. Will I be billed?

No. The sewer fee does not apply to residents that are on a septic tank.

12. Why would the amount of my first bill be different from someone else on the same billing cycle?

Your meter was read on different days, reflecting different usage numbers.

13. When is my bill due?

Make sure to read the due date on top right of your bill. An interest charge of 1.5% will be applied monthly to any late payments.

14. What does the number under “Usage” mean?

The number is a unit of the measurement per 1000 Gallons. If “Usage” is a 1, you were billed for 1000 gallons of water.

15. How can I pay my bill?

Checks can be mailed to Town of Enfield PO Box 16033 Lewiston, ME 04243-9514.

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Sewer Use Fee

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1. What is the reason the fee is being changed?

The Town of Enfield currently funds the sewer program through a portion of the local property tax. This type of sewer funding system called "Ad Valorem" is difficult to sustain. Each capital sewer improvement project puts pressure on the Town’s budget and the Mill Rate. Investments in sewer upgrades often lose out to the Town's other immediate capital needs, like schools and public safety (police, ambulance and fire). Historically, Enfield has been challenged to allocate the money required to bring the current sewer system up-to-date.

Additionally, a sewer use charge billed directly to each household and business owner based upon their specific water consumption would provide the town with a more equitable means of sharing sewer costs. Households that conserve water would pay less than high-volume sewer users. This change would likely be more attractive to residents, the commercial and industrial community, and it would provide the town with additional external funding resources not available to municipalities that use property tax-based funding systems. For instance, under the property tax model, many joke that your car pays for sewer service.

2. When does this change become effective?

It is expected that the regulations will be adopted in August 2013 and the change will go into effect January 1, 2014. Sewer billing is based upon the previous period so the January 1 bills will reflect fourth quarter 2013 water usage.

3. How will my sewer fee be calculated under the new usage-based method?

Sewer users should become familiar with their water bills (either Hazardville Water Company or Connecticut Water Company). The sewer fee will be based upon quarterly water use. A seasonal adjustment is made by reducing the monthly June, July, and August usages of potable water by 7.5%. This “winter only” method minimizes the impact of water used only for lawn and garden irrigation or pools that is not treated at the Enfield wastewater treatment plant, thus incurring less expense.

There will also be a minimum flat fee of $13 per quarter for residential users if water usage falls below a de minimis amount of 3,835 gallons (or 3.835 kG) per quarter.

4. Can you give an example of how the residential sewer fee is calculated?

On your water bill, there is a number representing the household’s water usage for the quarter. It is now provided in increments of 1,000 Gallons (kG).

Example #1

Let’s assume the February water bill is 19 kG (this would be typical for a 2-3 person household with relatively efficient fixtures). This is then multiplied by a sewer rate (rate will vary annually - 2014 rate is projected to be $3.39 per kG):

19 kG x $3.39 = $64.41 per quarter ($257.64 annually)

Example #2

For higher water users (users using over 20 kG per quarter), the sewer rate will be at $5.08 per kG. This rate tier is anticipated to affect commercial, industrial and residential users with higher water usage.

Users will receive their sewer billing from the town in quarterly payments due in February, May, August, and November.

5. How will this affect my property taxes?

The tax rate (a.k.a. "Mill Rate") which was 29.26 for FY2012/13, represents a combination of various municipal tax allocations (education, police, library, sewer and others - but does not include fire) as summarized in the Town budget. For FY2012/13, the sewer tax allocation is 0.93 Mill. Going forward, there will be no sewer allocation in your tax bill.

6. If the Town of Enfield converts to a user fee will the fees be tax deductible?

No, user fees are not tax deductible.

7. How does Enfield's new sewer rate compare to other Connecticut towns?

The average family household in Enfield is expected to pay approximately $222.24 per year for the new sewer fee (based upon the average FY12 water average quarterly consumption of 16 kG). The 2011 Connecticut State average sewer fee is $369 per year (the lowest is $100 and the highest is $1,469). Annual costs for neighboring communities are $430/year in Ellington, $374/year in South Windsor, and $359/year in Manchester. For additional reference, the average water bill in Enfield is $644/year for Connecticut Water and $364/year for Hazardville Water.

8. Who pays the sewer bill, particularly if the property is rented?

All sewer charges, fees, penalties and interest shall be paid by the property owner or by a tenant or agent whom the property owner has authorized in writing for the Sewer Department to bill; provided that each property owner shall remain fully responsible for all sewer charges, fees, penalties, and interest with respect to his / her property, whether such charges were incurred by or on account of him / herself or on account of some other person or business. If a property is rented, the renter and the property owner would normally have a rental agreement or lease. Generally, the rental agreement would identify who is responsible for paying utilities (water, electricity, gas, oil, etc.). We recommend that renters and property owners discuss the new sewer bill and amend any previous agreements to reflect who is responsible for sewer bill payment.

9. Will the sewer use fee be billed along with your taxes?

Just like electric, cable, water and other utilities, sewer fees will be billed on a regular basis, independent and of your tax bill. The sewer use fee will be billed quarterly based on water consumption to more fairly distribute sewer expenses among the sewer users.

10. How will the new sewer fee affect "non-profits" including Fire and Police?

Non-profits will be assessed a sewer fee based upon their quarterly water usage. This includes Fire, Police, Ambulance, Hospitals, Schools and even Town Hall. They currently pay for electric and water services, and now they will pay for sewer usage as well.

11. What about people who have public sewer but not public water (i.e., a private well)?

A small percentage of households in Enfield connected to the sewer system have private wells rather than public water. Well users will be charged quarterly based on the average consumption by user classification: Residential and small non-residential 16,000 gallons per quarter for FY13/14 (~$54.24); Commercial and industrial 45,000 gallons per quarter for FY13/14 (~$194.80).

12. What happens if I do not pay my sewer bill?

If the charges on a quarterly sewer bill are not paid when due, a 1 time late payment penalty of 10% of the latest billed amount are added to the charges. Additionally, interest is attached and accrued on unpaid charges computed at a rate of 1-½% per month (18% per annum) starting on the next day after the billing due date until paid. Interest is computed on the entire unpaid balance, excluding lien certification costs.

Accounts that are in excess of 60 days delinquent may receive a lien warning letter. The letter will be mailed to interested parties known to the Enfield WPCA (known parties may include Owner, Mortgage Company, Landlord and Occupant in the case of rental property) regarding the delinquent amount. The warning letter will list the amount of charges in arrears, and will explain that the customer must pay the charges in full, or arrange for a payment plan within 30 days from the date of the warning letter. The warning letter will also provide notice that the WPCA may bring a foreclosure action against the property 60 days after the attachment of the lien.

A lien may be attached to the property if the responsible parties do not respond to the warning letter within 30 days of the notice. After 30 days have elapsed, the WPCA will proceed with the lien action if no arrangements have been made or full payment has not been received.

13. What about people who have septic systems and are not connected to public sewer?

A very small percentage of households in Enfield have septic systems and are not connected to the sewer system. These households will not be assessed a sewer fee as they do not contribute to the sewer plant.

However, septage haulers that choose to discharge to the Enfield WPCF will need a $100 annual discharge permit and be charged $60 per 1,000 gallons based upon the full capacity of their septage truck.

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Snow Removal

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1. When does the countdown clock start ticking?

The 24 hour window for clearing of snow and/or ice begins when the Director of Public Works declares the event that caused the deposit of snow or ice to be over.

2. How will the end of the event be decided upon?

The Director of Public Works will use visual as well as scientific means to arrive at this conclusion. He will utilize the town’s weather service to determine if any further accumulation will occur.

3. How will the declaration of the end of the event be conveyed to the public?

The director will issue a statement that will be placed on ETV, utilizing the alert at the bottom of the screen and will have the same statement placed on the front page of the town’s website. Further, a press release will be issued to the local media. As new communication tools become available to the Town of Enfield, these tools will also be utilized for announcing the end of the snow event.

4. Who will be responsible for enforcement?

The Director of Public Works will ultimately responsible for enforcement.

5. How will inspection of the sidewalks in town be handled?

Following the expiration of the twenty-four hour period, town staff from Public Works, Development Services, Police, and other available staff, will inspect sidewalks to insure the code is being followed.

6. Will this be the only means to insure that residents and businesses are following the code?

No, as normal, residents can still report sidewalks that are not passable because of snow and/or ice build-up. Residents can "Report a Sidewalk” via the town's SeeClickFix web app or by calling the Enfield Police Department at 860-763-6400 (press 0 after connecting).

7. How will residents / businesses be notified of non-compliance?

Residents / businesses will be contacted immediately when they are in non-compliance. If the resident is not home, a citation will be left at the premises. Also, if the resident / business owner is not available, a follow-up letter will be sent.

8. What is the fine for not clearing snow and/or ice within the 24 hour time period?

$75 per occurrence with each day that the snow and/or ice is not removed considered a new occurrence. It is expected that payment will be made upon receipt of the citation. Payment can be made through the mail or in person to the Collector of Revenue.

9. What happens if the Resident or Business does not remove the snow and/or ice?

The town will utilize a contractor to remove the snow and/or ice.

10. How will the contractor be selected?

The town will be soliciting for competitive bids for this service by local snow removal contractors.

11. How much will it cost the resident / business to have the town remove the snow and/or ice from the sidewalk?

The town will levy a per foot charge for the removal. The starting rate will be $1 per linear foot of sidewalk. If the town has to go back a second (or third, fourth, etc.) time during the same season, the rate will be $2 per linear foot.

12. What if the resident / business does not pay the charge?

If the charge is not paid 30 days following the clearing of the sidewalk, the town will place a lien against the property.

13. The new ordinance says that there will be a $75 fine if sidewalks are not cleared of snow and/or ice within 24 hours. Is this in addition to the charges for cleaning?

Yes. Once the resident / business receives the citation for failure to remove the snow and/or ice, they will be responsible for paying the $75 fine in addition to any charges levied for cleaning of the sidewalk done by the town. If the fine is not paid it too will be placed as a lien against the property.

14. If I receive a citation in error, how do I contest it?

The code provides for a hearing process if you wish to contest the citation. The affected property owner or occupant would call the Town Manager’s Office at 860-253-6350 to ask for a hearing to be scheduled. The Town Manager will schedule the hearing with the appointed hearing officer. Depending upon the availability of the hearing officer, this hearing will be scheduled within a 2 week window following the request.

15. The code calls for the snow and/or ice to be removed from the entire width of the sidewalk. How will that be enforced?

Common sense will prevail in the interpretation of this section of the code. If you have a 48 inch width of sidewalk and you only clear a path 18 inches, then you would not be in compliance. However, if you clear 44 inches, you would be deemed in compliance.

16. I have a corner lot, is the intersection of my sidewalks that provide access to the road my responsibility?

Yes. Corner sections of sidewalks are the responsibility of the abutting property owner.

17. Am I still responsible to clean my sidewalk if I am on vacation or out of town when the 24 hours expires?

Yes. The code does not excuse any property owner, occupant, or business from clearing snow and/or ice following an event. If you are out of town or own property but do not live in Town, you will still be responsible for providing a safe sidewalk during the winter. Please plan accordingly and if you are not there make sure there is someone to look after your sidewalks.

18. The changes to the snow and ice removal code require the property owner to clear snow around fire hydrants. What if the hydrant is located on the property line between me and my neighbor?

Both you and your neighbor would be jointly responsible for clearing of the snow around the hydrant. If the town clears the snow around the hydrant and it is located on a property line, both property owners would be assessed a share of the cost.

19. Who decides if ice / snow is difficult or extremely difficult to remove?

The code refers to situations where the removal of ice is impossible or extremely difficult that the owner shall cause the sidewalk to be made safe for public travel by covering with sand or other suitable substance. Obviously, the initial assessment will be made by the owner of the property first. The code requires that the owner make an effort to make the sidewalk safe. However, another assessment will be made by the town, and if the owner has not tried in good faith to make the sidewalk safe, the owner will be cited and the situation will be rectified.

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Town Clerk

Show All Answers

1. How do I get a Dog License

Please fill out the Dog License Form

2. How do I get a copy of my Birth Certificate

Please fill out the Birth Certificate Request Certificate

3. How do I get a copy of a Death Certificate

Please fill out the Death Certificate Request Form

4. How do I get a copy of my Marriage License

Please fill out the Request for Copy of Marriage License

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Town Manager

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1. When does the Town Council meet?

The Town Council Meets the 1st and 3rd Monday of the month.  When there is a holiday on that Monday, the meeting moves to the following Tuesday.

2. How do I find my Councilor?

Fill out the Voter Registration Look Up page.

3. Where can I find information on the Town Budget?

Visit the Annual Budget Page.

4. How do I reserve the Gazebo/Town Green?

Fill out the Gazebo/Town Green Application.

5. How do I reserve the Sign Board at Route 5 and Elm Street?

Visit the Sign Board Informational Page which included the rules and regulations, calendar detailing availability, and application.